Effective Date: [Insert Date]
Pryntd Chat (“the App”) is developed and operated by Envysion Ltd (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal data is handled responsibly, transparently, and in compliance with the UK Data Protection Act 2018, GDPR, and Apple’s App Store policies.
We collect the following categories of information when you use Pryntd Chat:
Contact Information: Email address (and phone number if used for sign-in or recovery).
Identifiers: User ID and device ID for account management and secure sessions.
User Content: Messages, media, and interactions you create or share during chats, watch parties, or events.
Usage Data: Information about how you use the App, such as joining watch parties or participating in hybrid events.
Diagnostics & Crash Data: Performance, error logs, and crash reports to improve stability.
We use the data we collect for:
App Functionality: To enable login, chat, watch parties, hybrid events, and notifications.
Account Management: To secure and manage your account.
Analytics: To understand engagement, improve performance, and fix issues.
Support: To provide user assistance and debug technical issues.
We do not sell or rent your personal data.
We do not share data with advertisers or use it for third-party tracking.
We may share limited data with trusted service providers (e.g. cloud hosting, analytics tools) strictly to operate and improve the App.
We may disclose information if required by law or to protect legal rights.
Account and profile data are retained while your account is active.
Chat history and watch party interactions are stored securely and can be deleted upon account closure.
Crash/diagnostic data is retained temporarily for troubleshooting and improvement.
Under UK GDPR and EU GDPR, you have the right to:
Access the data we hold about you.
Request correction or deletion of your data.
Restrict or object to processing.
Port your data to another service.
To exercise these rights, contact us at: privacy@pryntd.xyz.
We use encryption, secure servers, and industry best practices to protect your information. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
Pryntd Chat is not intended for children under 13. We do not knowingly collect personal data from children. If we learn that we have collected such data, we will delete it promptly.
As a UK-based company, your data may be processed in the UK and the EU. If transferred internationally, we ensure appropriate safeguards (such as Standard Contractual Clauses).
We may update this Privacy Policy from time to time. The “Effective Date” above indicates the latest revision. Significant changes will be notified in-app or by email.
If you have any questions or concerns about this Privacy Policy, contact us at:
Envysion Ltd (trading as Pryntd)
Email: privacy@pryntd.xyz
Website: www.pryntd.xyz
Privacy Policy URL: https://pryntd.xyz/chat/privacy
Pryntd is building the future of inclusive physical and virtual environments by making hybrid and shared reality experiences accessible to everyone, starting with the 16 million disabled people in the UK and over one billion globally who are often excluded from live events and culture. Using its 5D AI XR infrastructure, Pryntd connects performance, audience and commerce in one immersive environment, empowering artists, organisers, venues and brands to create and monetise experiences that bridge physical and digital worlds.
