Pryntd Chat Privacy Policy
Effective Date: [Insert Date]
Pryntd Chat (“the App”) is developed and operated by Envysion Ltd (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal data is handled responsibly, transparently, and in compliance with the UK Data Protection Act 2018, GDPR, and Apple’s App Store policies.
1. Information We Collect
We collect the following categories of information when you use Pryntd Chat:
-
Contact Information: Email address (and phone number if used for sign-in or recovery).
-
Identifiers: User ID and device ID for account management and secure sessions.
-
User Content: Messages, media, and interactions you create or share during chats, watch parties, or events.
-
Usage Data: Information about how you use the App, such as joining watch parties or participating in hybrid events.
-
Diagnostics & Crash Data: Performance, error logs, and crash reports to improve stability.
2. How We Use Your Information
We use the data we collect for:
-
App Functionality: To enable login, chat, watch parties, hybrid events, and notifications.
-
Account Management: To secure and manage your account.
-
Analytics: To understand engagement, improve performance, and fix issues.
-
Support: To provide user assistance and debug technical issues.
3. Data Sharing & Disclosure
-
We do not sell or rent your personal data.
-
We do not share data with advertisers or use it for third-party tracking.
-
We may share limited data with trusted service providers (e.g. cloud hosting, analytics tools) strictly to operate and improve the App.
-
We may disclose information if required by law or to protect legal rights.
4. Data Retention
-
Account and profile data are retained while your account is active.
-
Chat history and watch party interactions are stored securely and can be deleted upon account closure.
-
Crash/diagnostic data is retained temporarily for troubleshooting and improvement.
5. Your Rights
Under UK GDPR and EU GDPR, you have the right to:
-
Access the data we hold about you.
-
Request correction or deletion of your data.
-
Restrict or object to processing.
-
Port your data to another service.
To exercise these rights, contact us at: privacy@pryntd.xyz.
6. Security
We use encryption, secure servers, and industry best practices to protect your information. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
7. Children’s Privacy
Pryntd Chat is not intended for children under 13. We do not knowingly collect personal data from children. If we learn that we have collected such data, we will delete it promptly.
8. International Transfers
As a UK-based company, your data may be processed in the UK and the EU. If transferred internationally, we ensure appropriate safeguards (such as Standard Contractual Clauses).
9. Updates to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” above indicates the latest revision. Significant changes will be notified in-app or by email.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us at:
Envysion Ltd (trading as Pryntd)
Email: privacy@pryntd.xyz
Website: www.pryntd.xyz
Privacy Policy URL: https://pryntd.xyz/chat/privacy