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Pryntd / Who It Supports

One platform focused on making the event experience a success.

Pryntd is built to support everyone involved in making an event work, from the venue and organiser to the creative team, delivery team and audience, so the whole experience performs better together.

This page breaks Pryntd’s five core groups into real world types. The lists below are product market groupings inferred from common event formats and team structures; the facts are drawn from current published research.

In plain English: Pryntd is trying to stop events feeling stitched together. It should help people collaborate better, run better, communicate better and attend more easily without making them jump between disconnected tools. It is also designed so each individual and each organisation has an environment of its own, with work kept safe and shared only when the user chooses.
The Five Groups

These are the five core groups Pryntd is built to support.

This gives us a clear operating map. Each group below then splits into more specific real world user types so people can quickly see where they fit, what matters most to them and how Pryntd supports them.

1

Venues

The people responsible for the physical or spatial environment where the event happens.

2

Organisers

The people accountable for putting the event together, selling it, funding it and making it commercially work.

3

Creatives

The people shaping what the audience sees, feels, hears and shares.

4

Professionals

The operators, producers and delivery teams who make the live experience actually function.

5

Audiences

The people attending, buying, watching, participating and returning, or not returning.

Working Together

Events succeed when the right people can work together.

Pryntd should support collaboration and interdependence across the whole event. Venue teams, organisers, creatives, delivery teams and audiences all affect one another. In some teams one person may cover more than one role, but the bigger point is that these groups need to share context, learn from one another and work together without fragmentation.

Example stack

Campus events lead

May be the venue operator, organiser, accessibility coordinator and audience support contact in the same week.

Example stack

Festival founder

May be the organiser, promoter, creative approver and on site operator all at once.

Example stack

Independent artist team

May be the creator, organiser, merch seller and audience community manager simultaneously.

Example stack

Disabled superfan

Can be an audience member, premium buyer and remote viewer depending on the event, the journey and their access needs.

Pryntd’s job is to let one event support connected teams without breaking into silos. In layman’s terms: the people making an event succeed should not have to work in separate systems just to understand what everyone else is seeing and doing.
Secure Collaboration

Remove fragmentation, keep collaboration, keep control.

Pryntd is designed so your environment stays yours, whether you are an individual operator or a larger organisation. Collaboration should be easy, but it should also be permission based and revocable.

Team collaborating around a shared table and screens
Pryntd is built for the one man band, the growing team and the enterprise organisation. The point is shared work without fragmented tools or uncontrolled access.
Control

Your environment stays yours

Each person and each organisation should have an environment of its own. Pryntd should feel like your space, not a borrowed space inside someone else’s workflow.

Permission

Share only what you choose

Other people should only see the event spaces, tools and information you explicitly share with them. Collaboration is invited, not assumed.

Revocation

Withdraw access at any time

If a project changes, a supplier leaves or a collaboration ends, access should be removable without breaking the event.

Scale

Built from one person to enterprise

The same logic should work for a solo operator, a small in house team, a multi partner production and a larger enterprise organisation.

The key point is not security on one side and collaboration on the other. The key point is secure collaboration. Pryntd should remove fragmentation, help people work together and still let individuals and organisations stay in control of what belongs to them.
Crowded venue with lighting and audience
Venue teams need one view of audience flow, access and value across the same live space.
Venues These users care about space, flow, occupancy, access and yield.

Pryntd helps venues understand what is happening in the building, what is underused and where money or attention is being lost.

Space use Access Wayfinding Yield
Plain English benefit: more value from the same space without needing another platform, another team, or another venue extension.
Breakdown By Type

Venue types Pryntd should speak to.

These type groupings are inferred from common event formats and live space operating models.

Type 1

Theatres & arts venues

Need timed entry, front of house clarity, seat level communication and good handling of mixed audiences.

Type 2

Stadiums & arenas

Need fast ingress and egress, multi zone access, premium routing, concessions visibility and crowd flow decisions.

Type 3

Festivals & outdoor sites

Need temporary infrastructure, mobile first guidance, changing conditions and live updates that still make sense under pressure.

Type 4

Concert halls & clubs

Need quick turnarounds, queue management, premium add ons, merch visibility and strong audience communication.

Type 5

Educational institutions

Need shared spaces to serve lectures, performances, conferences and community events without confusing students, guests or staff.

Feature

One live operating view

Pryntd can bring booking status, access rules, wayfinding and occupancy signals into one place instead of spreading them across emails, spreadsheets and separate vendor tools.

Benefit

Better use of the same asset

That means fewer dark corners, fewer underused rooms and a better chance of converting spare capacity into tickets, premium upgrades, streams or extra dwell time.

Outcome

Less confusion on the day

Guests know where to go, staff know what changed, and venue teams can react before a bottleneck becomes a complaint.

Cvent / November 6, 2024
59% / 60%

Cvent said 59% of planners expected more on site events and 60% expected more off site events in 2025.

Cvent / November 6, 2024
83%

83% of planners expected venue responses to RFPs in four days or less, which means speed and clarity now matter commercially.

Cvent / November 6, 2024
45% / 43%

45% decide to send an RFP based on meeting room specifications and 43% rely on accurate online images and videos.

Organiser working with a live event floor plan
Organisers need one running version of the event so every partner can work from the same picture.
Organisers These users care about revenue, delivery, partners, proof and momentum.

Pryntd helps organisers stop running one event across too many files, messages and disconnected systems.

Revenue Reporting Sponsors Delivery
Plain English benefit: less chasing, clearer ROI, and a stronger grip on what the event is actually doing while it is still live.
Breakdown By Type

Organiser types Pryntd should speak to.

These are the organiser types most likely to feel the pain of fragmented planning, reporting and audience management.

Type 1

Concert organisers

Need ticketing, merch, audience comms and venue coordination to move together, especially when changes happen late.

Type 2

Promoters

Need demand signals, partner alignment, offer packaging and better timing on pushes, drops and premium inventory.

Type 3

Festival organisers

Need one system for stage schedules, partner messaging, staff coordination, artist timing and audience updates.

Type 4

Conference & exhibition organisers

Need agenda clarity, speaker management, exhibitor value, leads, content access and post event reporting.

Type 5

Associations, charities & community teams

Need smaller teams to deliver credible, inclusive events without enterprise scale overhead or fragmented workflows.

Feature

One running version of the event

Pryntd can keep schedules, content, access, sponsor placement and audience messaging aligned so every team is working from the same live picture.

Benefit

Better commercial visibility

That makes it easier to see what is selling, what is lagging, what sponsors are actually getting and where the audience is dropping out.

Outcome

Less friction, stronger proof

Organisers spend less time chasing updates and more time improving the event, proving value and protecting margin.

Splash / 2025 Outlook
52%

Splash said 52% of marketers attributed at least half of their company’s 2024 closed won deals to events.

Splash / 2025 Outlook
72%

72% said deals close faster when prospects attend events.

Splash / 2025 Outlook
31%

31% reported a 20 to 30+ day decrease in the sales cycle due to their events.

Creative live show moment with lights and audience
Creative teams need the physical and digital experience to move together so good ideas stay clear when the event is live.
Creatives These users care about experience quality, interaction and what people actually respond to.

Pryntd helps creative teams treat the event as a live, measurable experience instead of a one way broadcast.

Content Immersion Interaction Measurement
Plain English benefit: creatives can see what is landing, adjust faster, and prove their work is driving attention instead of just decorating the room.
Breakdown By Type

Creative types Pryntd should speak to.

These are the teams turning an event from functional into memorable, participatory and commercially useful.

Type 1

Artists & performers

Need creative moments to connect with the crowd, travel beyond the room and support community building.

Type 2

Creative directors & design studios

Need the physical and digital layers to feel coherent so the concept survives contact with reality.

Type 3

AV, lighting & stage teams

Need cues, screens, sound and spatial moments to stay in sync across changing live conditions.

Type 4

Content, film & livestream teams

Need capture, repurposing, remote inclusion and stronger visibility into what content people actually engage with.

Type 5

Immersive, 3D & interactive builders

Need browser based delivery, cross device access and a way to turn participation into measurable outcomes.

Feature

One place to publish the experience

Pryntd can connect screens, mobile, stream, browser based 3D and live triggers so content is not trapped in separate systems.

Benefit

Live creative gets feedback

Creative teams can see what people are interacting with, what they ignore and where they need more support or stronger prompts.

Outcome

Better experiences that are easier to defend

Creative budgets are easier to justify when the team can point to attention, participation, replay value and commercial lift.

PCMA / Freeman / January 16, 2024
64%

Immersive experiences were the top positive influence on event experience, chosen by 64% of respondents.

PCMA / Freeman / January 16, 2024
75%

Demonstrations and hands on activities were the most popular in person learning format, chosen by three quarters of respondents.

Amex GBT / October 8, 2024
38%

Meeting professionals said content was the top contributor to a memorable experience, ahead of venue and destination.

Operations team working together on laptops
Operations teams need the latest instruction, the latest change and the latest access state without chasing several systems.
Professionals These users care about the next action, the latest change and getting through the day without chaos.

Pryntd helps professionals stop firefighting disconnected processes and start working from a shared operating state.

Operations Production Security Coordination
Plain English benefit: fewer repeated instructions, fewer missed updates and less time wasted fixing problems caused by bad information flow.
Breakdown By Type

Professional types Pryntd should speak to.

These are the people who keep the event moving, often under time pressure and with very little margin for confusion.

Type 1

Event managers & coordinators

Need one trustworthy version of the event so they are not reconciling different answers from different tools.

Type 2

Producers & technical directors

Need cues, resources, timing changes and technical dependencies to stay visible under pressure.

Type 3

Front of house & hospitality teams

Need clear instructions for arrivals, upgrades, seating changes, guest issues and premium pathways.

Type 4

Security, access & stewarding teams

Need access permissions, route changes, density cues and fast communication when conditions change.

Type 5

Marketing, ticketing & sponsor ops teams

Need sales, audience movement and delivery data in one picture so they can act without waiting for a report later.

Feature

Clear tasks and fewer blind spots

Pryntd can turn live event changes into visible operational cues instead of relying on memory, radio chatter or someone noticing too late.

Benefit

Less double handling

That reduces the need to update the same detail in several places, chase the right person or manually brief every team again.

Outcome

A leaner team can do more

People spend less time recovering from preventable confusion and more time improving delivery, safety and guest experience.

Amex GBT / October 8, 2024
50%

Amex GBT said 50% of meeting planners were already embracing AI software and apps for 2025.

Amex GBT / October 8, 2024
#1

Location availability was named the number one challenge for planning a meeting in 2025.

Amex GBT / October 7, 2025
50%

By 2026, Amex GBT said 50% of industry professionals were integrating AI throughout planning and execution.

Audience at a live event with phones raised
Audience needs are not one size fits all. Pryntd should support access, participation, premium moments and return intent inside one journey.
Audiences These users care about whether the event feels simple, relevant, accessible and worth their time.

Pryntd helps audiences move from discovery to arrival to participation without the journey feeling broken.

Access Participation Premium Return intent
Plain English benefit: people get a better experience because the event feels joined up, not because they are forced to learn a new system.
Breakdown By Type

Audience types Pryntd should speak to.

These categories are especially important because audience needs overlap just as much as operator needs do.

Type 1

General attendees

Want a simple path from discovery to entry to participation without unnecessary friction or jargon.

Type 2

Disabled attendees & access needs audiences

Need clear routes, reliable access information, adaptable content and confidence that the event has been designed with them in mind.

Type 3

Superfans & VIP buyers

Need premium moments, early or priority access, stronger personalisation and offers that feel worth paying more for.

Type 4

Remote & hybrid viewers

Need more than a passive stream; they need a proper way to join, understand, buy and participate.

Type 5

Students, families & first timers

Need guidance, reassurance and a less intimidating experience so the event feels easy to enter and worth returning to.

Feature

One joined audience journey

Pryntd can connect discovery, access, wayfinding, content, upgrades, merch and follow up so the audience is not bounced between unrelated steps.

Benefit

Better fit for different people

That makes it easier to support accessibility, premium offers, first time confidence and remote participation inside the same experience.

Outcome

More people stay engaged

When the event is easier to join and more rewarding to use, people spend longer, buy more and are more likely to come back.

DWP / March 27, 2025
1 in 4

The UK Family Resources Survey for 2023 to 2024 said one in four people were disabled.

Ticketmaster / June 16, 2025
65%

Ticketmaster said 65% of fans are more likely to attend a live music event if a premium or VIP space is available.

Ticketmaster / June 16, 2025
18%

Ticketmaster said VIP experiences now account for 18% of live music revenue, up from 9% in 2019.

Why This Matters For Pryntd

Features are only useful if each group can instantly see how Pryntd helps them.

Feature language

Unified operating picture

What it means to a real user: “I can finally see what is going on without asking five people and opening six tabs.”

Feature language

Browser based delivery

What it means to a real user: “People can join from what they already have instead of downloading a special app or waiting for new hardware.”

Feature language

Live audience intelligence

What it means to a real user: “We can tell what is working while the event is still happening, not weeks later in a dead report.”

Call To Action

Turn this support story into a clear Pryntd narrative.

This page gives us a clearer way to explain who Pryntd is for, how the different groups support one another, how secure collaboration works, and how Pryntd helps each person feel that their critical needs are understood and protected.

See how Pryntd could support your event team
Sources

Research used for this page.

The groupings on this page are inferred from common event structures. The figures and dates below are drawn from the linked sources.

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